Recently I had to replace the machine that I was using as a VMM Library server. The original library machine was running Windows Server 2008 and I was replacing it with a machine running Windows Server 2008 R2 with the same name.
I removed the SCVMM agent from the old machine before decommissioning it. A few hours after turning off the old machine I installed the SCVMM agent on the new machine.
I tested ISO sharing through the VMM console and it was working fine. All seemed to be ok, until I tried to mount an ISO through the Self Service Portal.
I was getting the error “CannotAttachISO (11443) – Cannot attache the specified ISO to the virtual machine because user role <User Role Name> assoicated with the virtual machine does not have access to the ISO. Contact your VMM administrator to add the library share path for the ISO to user role <User Role Name> or specify a different ISO and then try the operation again.”
It was not clear to me what was happening, so in the VMM administrator console I checked out the Self Service Policy in question. I was not able to see anything wrong with the policy but when I tried to mount an ISO again it worked fine.
After further checking I was getting this on multiple Self Service Policies and all I had to do was open the policy in the VMM console and click ok. All the policies started working after that.
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